Dbx 20 Series Betriebsanweisung PDF herunterladen (Seite 20)

Error Code

660

16

DBX 11

057

This mailing machine

is not authorize to con-

nect to Neopost MAS

software

Advise customer to con-

tact Neopost MAS software

Supervisor

Go to PC MAS

check system is

allowed to connect

DBX 11

060

Neopost MAS soft-

ware don't know this

pin code.

Advise customer to con-

tact MAS software Supervi-

sor

Go to PC MAS

check system PIN

code

DBX 11

061

The account selected

by the operator is not

allowed by Neopost

MAS software.

Advise customer to con-

tact MAS software Supervi-

sor

Go to PC MAS

check accounts sta-

tus

DBX 11

062

The account mode has

been changed to ope-

rator logging on MAS

server between con-

nection and batch start

Turn off and on and retry using user logging pin

code or ask MAS Supervisor to roll back on pre-

vious mode i.e. without user logging

DBX 11

063

This error appear if the

operator is disable on

MAS server side bet-

ween log in and batch

start

Ask MAS Supervisor to enable user and restart

system

DBX 11

064

This error appear if the

account is disable on

MAS server side bet-

ween logging and

batch start

Ask MAS Supervisor to enable PSD and restart

system

DBX 11

065

The PSD ID does not

belong to this FM or is

refused to be used by

Fusion. Please contact

MAS Supervisor. This

error appear if the

PSD is disable (Archi-

ved) on MAS server

side between logging

and batch start

Ask MAS Supervisor to enable account and

restart system

DBX 11

066

There is no more or

not enough money for

this account. Franking

limit threshold set in

MAS software

In MAS software, Change the franking limit thres-

hold or suggest customer to use an other account.

DBX 11

067

Unknown pin code.

The operator does not

exist

In MAS software, Create a user log in and/or give

a pin code.

DBX 11

068

The operator exists

but is disabled.

In MAS software, Activate the user account or

give a a new pin code to user.

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