Dbx 20 Series Betriebsanweisung PDF herunterladen (Seite 24)

Error Code

664

DBX 18

000

Geodesic code ente-

red is not correct.

Refer to user guide for valid geodesic codes

Enter all digits of geodesic code, even leading

zero

DBX 19

000

When this error

appear we can think

that there is an hard-

ware issue on WP

Please Take out everything from the weight plat-

form turn off the system and turn on and retry If

the problem continue swap WP

DBX 19

001

WP report an over

capacity error.

Customer tried to

weigh a letter or a par-

cel with a weight hig-

her than the WP

physical weighing

capacity.

1 Check on WP working well with small weight:

Ask customer to weight an envelope with 1 or

2 sheets of paper. If a consistent weight is

displayed, advice customer to order a WP

with higher capacity.

2 Perform a WP reset: Ask customer to Take

out any possible load on the WP. Then ask

him to press sleep button and wait 10 second

after the display becomes dark then press on

sleep button again.

3 Swap WP.

DBX 19

002

This error should only

happens during calib-

ration

Please Take out everything from the weight plat-

form turn off the system and turn on and retry

DBX 19

003

WP return a negative

weight

Please Take out everything from the weight plat-

form turn off the system and turn on and retry

DBX 19

004

At wake up or boot, the WP can't zero itself either

because it detects a too heavy weight for the zero

reference or an unstable weight for zero reference.

Or the WP is not able to "follow the zero drift" due to

unstable weight.

Displayed to user up to 4.8.12.

From 4.8.21 weight is displayed as dashes instead of

error code prompted and error code is logged in error

log.

Possible causes:

• An envelope is on the scale at wake up or boot .

• WP vibrates at wake up or boot due unstable

table, cover manipulation (mostly IS330/350),

environment perturbation.

see the next lines

Code Description Helpdesk On site

1 2 ... 19 20 21 22 23 24 25 26 27 28 29 ... 61 62

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