
Error Code
689
16
DRA 04
022
The PSD (Meter) is
disabled by either Coll-
ections or Meter Com-
pliance.
The PSD has been
locked due to lack
meter rental payment.
Customers must call
the collections depart-
ment and resolve the
payment issue before
the meter will be enab-
led.
Contact Customer Care / Customer Service.
- Write down the error code, account information
and / or PSD serial number and provide it to the
Representative.
DRA 04
046
During postal server
connection, rate
embedded in the sys-
tem is not the correct
one (Frankit issue
Germany) preventing
to end connection pro-
perly
Perform a rate upgrade on system using OLS and
retry postal server connection
DSA 00
004
The device serial in
the certificate corres-
ponds to an entry on a
DNRL(Distinquished
Name Revocation List)
Contact Back office
DSA 00
005
Service requested is
currently unavailable.
Contact OLS Back office
DSA 00
006
Bad server address
DSA 00
007
An error occurred
authenticating the
device certificate
DSA 00
008
A server error occur-
red connecting to spe-
cified URI
DSA 01
005
One of the server is
unavailable
Check URI redirection is not activated in advance
modem setting in supervisor mode (menu supervi-
sor choice 7 then 5)
DWA 01
000
the "dynamic scale
entry"sensor is mas-
ked at power on
Ask customer to check if
ther is any part in the entry
of the dynamic scale, (left
side)
- most probably an
envelope is in the
entry sensor area of
the dynamic scale
- if not, the sensor is
damaged and need
some repair
Code Description Helpdesk On site
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