Error Code
696
16
DWA 01
009
the "dynamic scale
entry" sensor is activa-
ted when the batch
starts
1 Take out the envelope
Pess on OK key to clear the error
If it is still occurring, may be the sensor needs to
be replaced
DWA 01
010
the dynamic scale
"oversize" sensor is
activated when the
batch starts
1 Take out the envelope
2 Press on OK key to clear the error
If it is still occurring, may be the sensor is activa-
ted by some light around the machine ( lamp,
sun, etc..): ask to check , Take out , hide etc.. if it
is still occurring, may be the sensor needs to be
replaced:
DWA 02
000
the Dynamic scale
detects a weight of
more than +/- 400gr
during the initialization
1 Ask customer to Take out the envelope , and
power Off, then On the machine (or unplug)
2 If it is still occurring, may be the dynamic scale
needs to be recalibrated or the load cell to be
replaced:
DWA 02
001
the base board, load
cell or cabling in bet-
ween is most probably
damaged
ask the customer to power
Off, then On the machine
(or unplug) if it fails, then
prepare a tech visit to
replace the Dynamic Scale
main board, cable or the
load cell
Replace the Dyna-
mic Scale main
board, cable or the
load cell
DWA 02
002
the Dynamic scale
analog / digital conver-
ter detects an error
during the initialization
ask the customer to power
Off, then On the machine
(or unplug) if it fails, then
prepare a tech visit to
replace the Dynamic Scale
main board
Replace the Dyna-
mic Scale main
board
DWA 02
003
in service mode:
during calibration the
Dynamic scale detects
a wrong weight
1 There is a default in the weighing platform, "lb"
is selected instead of "kg”
2 If not Take out the weight
3 power Off, then On
4 Restart the calibration
5 If not solved, the load cell may be damaged,
and need to be replaced,
DWA 02
005
service mode, during
calibration, the Dyna-
mic scale detects
some weight (calibra-
tion failed)
1 Please Take out the envelope or the weight
2 Power Off, then On the machine (or unplug)
3 Then retry the calibration
4 If not solved, the load cell may be damaged,
and need to be replaced,
DWA 02
006
the weight on the
Dynamic scale is too
heavy: over 1000gr or
2lbs
1Take out the envelope
2 Press the OK key to clear the message - to mail
it with the weight platform and use a label
Code Description Helpdesk On site
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