Dbx 20 Series Betriebsanweisung PDF herunterladen (Seite 38)

Error Code

678

16

DBX 36

025

Bad login or password Cause:

the PIN code you have entered is incorrect.

Solution:

•

Check the funds PIN code you are entering

and verify it is correct. (See your Supervisor

or someone with Supervisor access if ne-

cessary).

• Press OK to clear the message.

• Enter the correct PIN code.

Reset pin code

If the PIN code is forgotten, you can change

(reset) the PIN code. Supervisor access is re-

quired to change the PIN code.

• Log on as a "Supervisor".

• Select option 3 "Default user settings".

• Select option 4 "Funds settings".

• Select "Enter new PIN code".

• Enter desired PIN code.

• Press "OK".

DBX 36

027

The server takes too

much time to answer

Check the phone cable connections and retry

Contact the OLS back office for server status

DBX 36

028

ppp remote terminated 1 Check servers status

2 Contact national support or knowledge database

DBX 36

030

PPP no response 1 Check servers status

2 Contact national support or knowledge database

DBX 36

031

No address assigned Contact the OLS Back office

DBX 36

032

Error PPP mac Contact the OLS Back office

DBX 36

033

PPP generic error 1 Check servers status

2 Contact national support or knowledge database

DBX 36

034

Black list error

shouldn't appear in

country don't using

black list

Turn off and on and retry

DBX 36

035

Modem not recogni-

zed customer may use

non Neopost modem

Identify modem. Try with new modem

DBX 36

036

Modem not recogni-

zed customer may use

non Neopost modem

Identify modem. Try with new modem

Code Description Helpdesk On site

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