Error Code
690
16
DWA 01
001
the "dynamic scale
oversize"sensor is
masked at the power
on
Ask customer to Take out
any on the oversize sensor
(left side of the dynamic
scale) and restart system
- most probably an
envelope is in the
oversize sensor
area
- if not, the sensor is
damaged and need
some repair
DWA 01
007
The "dynamic scale
oversize"sensor is
masked during weig-
hing phase
Ask customer to try with
change on selection on
feeder
-Check gap bet-
ween envelope is
enough - most pro-
bably an envelope
is in the oversize
sensor area
- if not, the sensor is
damaged and need
some repair
DWA 01
008
The "Zero weight"of
the dynamic scale is
out of valid measure
(+/-0.2g TBC)
1 Take out the envelope on the dynamic scale
2 Check if nothing disturb it (fan, envelope resi-
due, weak table, somebody is leaning on it, etc..)
then press on OK key to clear the error
DWA 01
009
The "dynamic scale
entry" sensor is activa-
ted when the batch
starts
1 Take out the envelope
2 Pess on OK key to clear the error
If it is still occurring, may be the sensor needs to
be replaced
DWA 01
010
The dynamic scale
"oversize" sensor is
activated when the
batch starts
1 Take out the envelope
2 Press on OK key to clear the error
If it is still occurring, may be the sensor is activa-
ted by some light around the machine ( lamp,
sun, etc..): ask to check , Take out , hide etc..
If it is still occurring, may be the sensor needs to
be replaced:
DWA 02
000
The Dynamic scale
detects a weight of
more than +/- 400gr
during the initialization
1 Ask customer to Take out the envelope
2 Power Off, then On the machine (or unplug)
If it is still occurring, may be the dynamic scale
needs to be recalibrated or the load cell to be
replaced:
DWA 02
001
The base board, load
cell or cabling in bet-
ween is most probably
damaged
1 Ask the customer to
power Off, then On the
machine (or unplug)
If it fails, then prepare a
tech visit to replace the
Dynamic Scale main
board, cable or the load
cell
Replace the Dyna-
mic Scale main
board, cable or the
load cell
Code Description Helpdesk On site
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